Management

You own the store.
We run everything.

"Running a store" means seven very concrete things we do every week. This page breaks them down one by one, without jargon, with the exact volumes per tier.

01What we take over

Orders

Validation, supplier relations, shipping follow-up, carrier disputes, returns. You stop touching the back office unless you want to.

Customers

Pre-sales and after-sales, on every channel and in the languages of your markets. A tone defined with you, not a generic script.

Visibility

Organic search, editorial content, inbound links, social, paid. All the levers move in parallel, not one after the other.

Store health

Payments going through, stock consistent, integrations holding, invoices current. We watch, and we fix before you notice.

02The seven levers

Seven levers, one page each.

Each has its own page: exactly what we do, at what cadence, and what it changes for the store.

03The rhythm

What happens, and when.

Every week

  • Review of work in progress and re-prioritisation
  • Editorial and social publishing on the tier's calendar
  • Health checks: payments, stock, availability

Every month

  • Written report: what was done, what it produced, what comes next
  • Financial analysis of the store — real margin, not just revenue
  • Search strategy iterated on the month's actual data

Every quarter

  • Deep review: positioning, catalogue, pricing, competition
  • Decision on which channels to open, reinforce or cut
  • Tier review: is this still the right cadence
04The tiers
05FAQ

Frequently asked questions

What don't you do?+

We don't buy your stock, we don't sign supplier contracts on your behalf, and we don't change positioning or pricing without your agreement. We operate; you stay the owner and the decision-maker.

What stays with me?+

Everything that commits the brand: identity, range, pricing policy, supplier choices. The rest — daily execution — moves to us. In practice most of our clients spend 15 to 30 minutes a week on it.

How does the handover work?+

Free audit, then delegated access, shared channel setup and kickoff within ten days. We document what exists before touching anything, so we can roll back if needed.

What if I want to stop?+

One month's notice after the first three months. You get back the access, the documentation and everything produced — content, visuals, accounts, links. Nothing is held hostage.

Do you handle stores in my language?+

Customer support is multilingual and unlimited on every tier. For editorial content and social, we cover French, English, Spanish, German and Italian.

We start by looking.

A free written audit of your store within 72 hours. No commitment, and it's yours to keep even if we don't work together.